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Services / Support

The support plans are now integrated with the subscription, where 3 support incidences are initialy available. When these incidents are used, you can buy more based on the table below (optimization incidents must always be purchased standalone). To purchase, login as the administrator and click on the buy link.

Characteristic \ Plan Plan 3 Plan 5 Code Optimization
Number of incidents available 3 5 1
Price US$197.50 US$275.00 US$345.00


Next, the details of the plans:

Incidence type Inputs Outputs
Code revision/optimization (up to 1000 lines)
  • Clear Description of main problems or critical points to optimize
  • Description of optimization desired goals
  • Upload of needed source code to the repository
  • Source code reviewed/optimized
  • Report identifying critical points and detailing solutions given
Support incidence
  • Steps to reproduce error, expected and obtained results
  • Upload source code needed to repository
  • Supply special hardware needed to reproduce the error (if necessary)
  • Source code commented and corrected
  • Detailed report about corrections made


Notes:

» Only users subscribed to the PROFESSIONAL package can purchase more incidents or the source code optimization plans.
» The development of Conduits and other platforms besides SuperWaba are NOT included in the plan.

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